All returns are accepted if mailed within 30 days of received shipment. 

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Please pack and seal your return securely using an insured carrier service.

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*We do not accept C.O.D. deliveries.

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For single or multiple orders return, read the following instructions. 

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To return your order by mail you must include a message with the following information in your package, accompanied by a printed copy of your online receipt from AEO.

Personal information:

1. First & Last Name

2. Order Number(s)

3. Phone Number

4. Email Address (used to place your order)
    

Your reason for the return:

1. Changed My Mind

2. Colour or Style Not What Expected

3. Damaged During Shipment

4. Defective

5. Dissatisfied With Product

6. Found A Better Priced Item

7. Ordered Wrong Colour

8. Received Wrong Item

9. Returning a Gift

10. Size Too Big

11. Size Too Small
    
    *If you cannot print your return details, write out your information on a sheet of paper, since without this information, we are unable to process your refund.

For assistance write us now:
 

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